About
I am a results-driven IT Service Delivery Manager with 16+ years of experience specializing in QA Automation, Agile Methodologies, and SDLC management. My strength lies in leading diverse teams, executing projects with precision, and embedding automated testing frameworks to enhance operational performance. A strong advocate for technology-driven transformation, I excel at streamlining processes to deliver scalable, business-aligned solutions. With proven expertise in project management, stakeholder collaboration, and Agile coaching, I have successfully led end-to-end delivery for global clients and consistently delivering high-quality outcomes on time. I thrive in fast-paced, dynamic environments, where innovation and continuous improvement are at the forefront.
Personal Information
- Name: Naresh Babu Sure
- Phone: +91 9885604031
- Email: nareshct246@gmail.com
- Website: nareshbabusure.doledgeindia.com
- Degree: B.Tech in Computer Science
- Address: Flat No. G12, Sky Heaven Apartment, Dynamic Colony, Mayuri Nagar
- Location: Hyderabad, India
I am enthusiastic about collaborating with forward-thinking organizations and professionals to create impactful solutions. Together, we can transform business challenges into opportunities through innovation and strategic execution.
Technical and Professional Skills
Experienced in various technical and managerial domains, my expertise includes a range of tools, technologies, and methodologies for software development, project management, and operational excellence. I excel in leveraging these skills to drive project success and improve business outcomes.
Technical Skills
Testing Tools
- Soap UI
- Quick Test Professional
- Selenium
- TOSCA
- JIRA
Programming Languages
- Core Java
- Groovy Scripting
- VB
- C
- HTML
Database Management
- SQL
- PL/SQL
Professional Skills
- Agile Project Management
- Agile Program Management, QA Automation
- IT Service Delivery, Quality Assurance (QA)
- Software Development Life Cycle (SDLC)
- Scrum Master & Scrum Product Owner
- IT Risk Management, Vendor Management
- Change Management, Service Level Agreements (SLAs)
- Continuous Improvement, Resource Allocation
- Budget Management, Client Relationship Management
- Contract Negotiation
- Team Leadership
- Agile Methodologies
Works & Education
Education
B.Tech
Apr 2005
Jawaharlal Nehru Technological University
Graduated with a B.Tech in Computer Science & Engineering, where I gained a solid foundation in programming, software development, and systems analysis. Engaged in hands-on projects that enhanced my technical skills and prepared me for a successful career in technology.
CERTIFICATIONS
Professional Scrum Master 1
Jan 2021
Certified by Scrum.org, the Professional Scrum Master 1 certification demonstrates my expertise in Scrum practices and my ability to facilitate agile projects effectively. It signifies a deep understanding of Scrum principles, roles, and methodologies, ensuring successful project delivery and team collaboration.
Professional Scrum Product Owner 1
Jan 2021
Certified by Scrum.org, the Professional Scrum Product Owner 1 certification highlights my proficiency in managing product backlogs and prioritizing work to maximize value delivery. It reflects my capability to align product vision with business goals and drive successful product outcomes using Scrum methodologies.
Professional Experience
Info Vision Labs India Pvt. Ltd.
Feb 2022 – Till Date
Hyderabad, India
As a Senior Delivery Manager at Info Vision Labs India Pvt. Ltd., I’ve driven a 20% boost in customer satisfaction and a 15% revenue increase through effective project delivery and team management. I implement Agile methodologies, enhance team productivity by 30%, and maintain strong stakeholder relationships while overseeing resource allocation and project timelines.
ByteRiderz India Pvt. Ltd.
Apr 2021 - Jan 2022
Hyderabad, India
As a Technical Project Manager at ByteRiderz, I expanded the QA team by 27%, boosting account revenue. I led Agile projects, ensured timely delivery, and mentored team members. My role also included strategic planning, resource management, and providing support for system issues.
Verizon Data Services India Pvt. Ltd.
Aug 2007 - Mar 2021
Hyderabad, India
At Verizon Data Services, I led QA teams in end-to-end testing for Telecom Utilities and Salesforce. I reduced manual effort by 35% with automation tools and earned a Spotlight award for enhancing software quality.
Contact
Location:
Flat No G12, Sky Heaven Apartment, Dynamic Colony, Mayuri Nagar, Hitension Lane, Miyapur Hyderabad, Telangana (500049), India
Email:
nareshct246@gmail.com
Call:
+91 9885604031